Policies and Procedures

 



Index


  1. Aims and Objectives

  2. The Staff Team

  3. Implementation of Policies and Procedures

  4. Admission Policy and Procedure

  5. Registration Procedure and Settling In Procedure

  6. Provision for the Children in the Setting

  7. Special Educational Needs Policy

  8. Equality of Opportunities Policy

  9. Behaviour Management Policy and Procedure

  10. Medicines Policy and Procedure

  11. Illness Policy and Procedure

  12. Accident Policy and Procedure

  13. Safeguarding Policy and Procedure

  14. Information and Complaints Policy and Procedure

  15. Premises and Security Policy

  16. Outings Policy

  17. Food and Drink Policy and Procedure

  18. Healthy Eating Policy

  19. Smoking Policy

  20. Lost Child Policy and Procedure

  21. Collection of Children Policy

  22. Uncollected Child Policy and Procedure

  23. Communications with Parents Policy

  24. Sun Protection Policy and Procedure

  25. Young People Policy

  26. Intruder Policy and Procedure

  27. The Early Years Foundation Stage

  28. Visitors Policy and Procedure

  29. Confidentiality Policy

  30. Allegations Made Against a Member of Staff, |Student or Volunteer Policy

  31. Out of Hours Babysitting

  32. Fire Procedures

  33. Recruitment Policy

  34. Manual Handling Policy

  35. Water Policy

  36. Headlice Policy

  37. Health and Safety Policy

  38. Dealing with Spillages Policy




 

























Aims and Objectives


Aims


To encourage and promote the development of children by free expression and play. Coupled with organised and structured activities, based on ‘The Early Years Foundation Stage’ framework.


To celebrate multi-cultural and seasonal festivities, birthdays and anniversaries, and other events which reflect the backgrounds and interests of others.


Objectives


The objectives and purpose of ABC Nursery is to ensure that the following criteria are attained to a high standard:-


  • To provide safe, secure, warm and friendly surroundings, in which children will be protected, supervised and cared for in a professional manner.


  • To meet the needs of the children by encouraging, stimulating and promoting their social, emotional, intellectual and physical development.


  • To ensure that each child is treated as an individual with equal rights and without discrimination in respect to race, culture, ability, gender, or any other reason.


  • To maintain a high standard of communication with parents and carers, in order to share the progress and best practice methods in respect of their child. This will involve the exchange of ideas and remedies to benefit the child’s progress, well being and happiness.








The Staff Team


Proprietor Gurdip Bhambra

Manager Louise Bryan Level 3

Deputy Danielle Hession Level 3


Cook Mary Vaissiere H & H certificate


Baby Unit – this unit can cater for 12 under 2’s


Nursery Practitioner Nicola Chisholm Level 3
Nursery Practitioner Luka Honeyball Level 3

Nursery Assistant Eve Anderson

Nursery Assistant Tracey Keeble


2-3’s Room – this unit can cater for 16 2-3yr olds


Senior Nursery Practitioner Cheryl Calver Level 3

Nursery Practitioner Lisa Deacon Level 3


Pre-School – This unit can cater for 24 3-5yr olds


Deputy Practitioner Danielle Hession Level 3

Nursery Assisatant Louise Dudley

Nursery Assistant Diane Ward

Nursery Assistant June Rudd


Nursery Practitioner Sarah Wood Level 2

Nursery Assistant Wana Bhambra


Nursery Assistants – cover lunches and annual leave


Staff work opposite shifts so parents see a familiar face. Students and trainees will be deployed under the charge of senior staff.










Implementation of Policies and Procedures


The following members of staff have the responsibility for implementing the policies and procedures listed below.


Louise Bryan Health and Safety Officer


Louise Bryan Child Protection Co-ordinator


Danielle Hession SENCo & Designated Person for ‘Looked After Children’


Nicola Chisholm Equality of Opportunities Co-ordinator


Cheryl Calver Appointed First Aider

Child Protection Co-ordinator


Mary Kitchen and Catering


Wana Bhambra Fire Officer





















Admission Policy and Procedure


Policy


Here at ABC our admissions policy is to accept any child aged between the ages of 3mths and 5yrs if there is a place available. If there is no place available then they will be placed on the waiting list with the permission from the parent/carer until a place becomes available. There will be no discrimination against race, religion, culture, linguistic background, gender or social reasons.


A deposit will be required appropriate to the age of the child to secure a vacancy on the waiting list, if available.


Procedure


  • Respond to a telephone enquiry by forwarding an enquiry pack which includes a covering letter, prospectus, and Application form, copy of our menus and terms and conditions. Full details of the caller will be recorded in the back of the communication book.

  • Offer an invitation to come and visit the nursery. Book this in the diary.

  • On visit to the nursery, discuss the child’s needs and the availability of a place.

  • Complete the registration procedure.


Louise Bryan/Danielle Hession are responsible for this.














Registration Procedure


Procedure


  • Complete ‘Application to Register’, with a non-returnable deposit to cover administration costs.

(Baby Unit deposit is £150 which included the £30 non-returnable deposit and £120 is taken off first months fees. Non starters will for fit the £150 deposit. The 2-5’s is a £30 non-returnable deposit which covers administration fees.

  • A receipt will be given on receipt of the deposit payment.

  • A letter of confirmation will be sent to the applicant’s address.



Settling in Procedure


Procedure


After enrolment, parents/carers are invited to book sessions to accompany their child to the nursery where they will meet the staff and the staff will go through the routines of the day and discuss any quires or problems you may face.


It is encouraged by the nursery that you accompany your child to these sessions so they become familiar with there new surroundings, it is then suggested that you leave your child for an hour to see how they cope with this change of environment. It also reassures your child that you will be collecting them at the end of the day once they start the nursery.


Parents are encouraged to complete an ‘ALL About Me’ document which informs us about the child e.g. siblings names, pets, favourite comforter, favourite food, toys they like to play with etc. This help with the settling in process.









Provision for the Children in the Setting


At ABC Nursery and Pre-school we provide a variety of activities for the children depending on the age and ability of your child. Our aim is to encourage and promote the development of your child through play based on the EYFS, and by doing this we plan activities in accordance to the children’s current interests taking into account different cultures and beliefs.


Children are encouraged to become independent and staff encourages and supports the children in this. We provide a warm caring home environment which allows the children to learn and thrive and believe that each child is individual therefore their individual needs should be met.


Each home base room has their own routine according the age of the children they are caring for displayed in the room, yet this is not always adhered to, we like to engage in spontaneous play and for example if we have planned to play with the bikes in the garden and that day it started to snow, we adapt our day in accordance to what the children are interested in, and we evaluate the day accordingly. The children enjoy this approach and it therefore makes there day more enjoyable and interesting.


Our baby unit consists of two rooms in which we can take children aged 3mths to 2 yrs, with a 1:3 ratio. They have a separate entrance to this building via the left hand side of the nursery and can accommodate a maximum of 12 children in this unit.


Our 2-5’s unit consists again of two rooms. One holding children aged 2-3yrs and the other is our pre-school room where children aged 3-5yrs are situated. Our 2-3’s room can accommodate a maximum of 16 children with a 1:4 ratio and our pre-school room can accommodate a maximum of 24 children with a 1:8 ratio.



We are fortunate to have a large outdoor area in which children can use their physical skills to explore, and we also have a hall, which allows the children to still have physical play in wet weather.




Key Person Policy


At ABC nursery we operate a ‘Key Person’ system and all children are allocated a named member of staff who will oversee the well being and progress of individual children.


Whilst all staff undertake regular observations on all children, the Key person will maintain the records for their group of children are kept and ensure that planning includes the developing needs of individual children. Key person must be aware of how children develop in order to assess if a child may have a Special Educational Need. Any concerns about children’s development will be discussed at staff meetings and the pre-school SENCO will become involved in planning and individual programme. The SENCO and Key person will monitor the child’s progress and inform parents. Where appropriate Early Years Action will be followed in accordance with our Special Needs Policy.


Children’s records are shared with parents who are encouraged to contribute with learning experiences the child has had at home. These records include the Early Years Profile, which will be passed on to the child’s next provider, and a folder containing samples of the children’s drawings, photographs and descriptions of the child’s learning experiences. This will be given to parents when the child leaves our nursery.


Parents may make an appointment at any time to discuss their child’s progress with either the Key person of pre-school Manager.















Special Educational Needs Policy


Special Educational Needs Co-ordinator (SENCo) - Danielle Hession, supported by Louise Bryan (Manager)


The role of a SENCo is to co-ordinate provision for a child with Special Educational Needs (SEN) and liaise and support parents, staff and outside agencies in providing an atmosphere of encouragement, acceptance and respect for achievements in which all children can thrive.


At ABC Nursery our aims are:-


  • To identify a child with SEN as early as possible.

  • To promote an atmosphere of encouragement, acceptance and respect for achievements, in which all children can thrive.

  • To develop sensitivity to individual needs and a climate of warmth and support in which self-confidence and self-esteem can grow.

  • To develop staff skills in identifying children with learning difficulties and devise suitable support programmes.

  • To adopt positive and consistent strategies to help children with behaviour difficulties and or emotional difficulties.

  • To put in place a programme of support and referral that will enable children to receive the help they need quickly and effectively.

  • To inform parents of the needs and progress with their child and work in partnership with them.

  • To take into account the wishes of the child according to their age and understanding.


Our admissions policy is that all children are welcome and we aim to respond appropriately to each child’s background and individual needs.


If any child with specific SEN should require additional support we will contact outside agencies to acquire these specific resources and additional support which may help that child.


The nursery is located on the ground floor for easy access; the entrance to the nursery has a ramp as does the top playground.



We provide specific aids to support learning when appropriate, such as picture choice boards, visual time tables and home/school folder. We differentiate the learning resources as necessary to the child’s individual needs.


Practitioners are responsible for the learning and development of all children within their care including those with special educational needs. We do daily observations on all children and each child has a record folder relating to ‘The Early Years Foundation Stage’, this also aids with the early identification of SEN. It is the practitioner’s responsibility to assess and identify children and notify the SENCo, who will support the practitioner in setting up appropriate strategies and programmes of support such as an Individual Educational Plan (IEP). Reviews of children’s progress are undertaken by the SENCo, the child’s key person, parents and any other professional involved. IEP’s are reviewed every 6 weeks.


In order to ensure that children with SEN have access to the full breadth of the early years curriculum we support inclusion. We do this by using such strategies as flexible grouping of children, adapting routines and the sharing of resources and expertise where beneficial.


This Special Educational Needs policy will be monitored and evaluated every 6 months. Our SENCo, manager and the rest of the team will be responsible of this.


Should any parent be dissatisfied with the pre-school’s efforts on behalf of their child, they should be referred to the SENCo/Deputy/Nursery Manager so that the situation can be investigated further. There is also a complaints folder kept on the front desk should a parent require it.


Staff are given the time out of work hours to discuss the development of their key children. The SENCo has completed the ‘SEN Code of Practice’ course from the Area SENCo team as has the manager.


A child with SEN may need additional support from outside agencies, in this case permission will be asked from the parent to undertake this and gain vital information about specific areas for development this will be completed by the SENCo. The Area SENCo meets regularly with the SENCo in the setting to discuss this information.


At ABC Nursery we recognise the importance of effective communication between practitioners and parents. Parents are invited to come in and spend time with their child and attend regular parent’s evenings. A parent with a child with SEN will be asked to give information regarding their child so the team can do the best they can to develop that child further. They will be invited to meetings regarding IEP’s and their views will be taken into account with regard to their child.






Equality of Opportunities Policy


Equality of Opportunities Co-ordinator Nicola Chisholm

Special Needs Co-ordinator Danielle Hession


ABC Nursery & Pre-school’s equality of opportunities policy run’s in accordance with ‘Statutory Framework’ set out by Ofsted.


We respect the diversity of race, culture, religion, gender, disability, linguistic background and special educational needs (SEN) in regard to the children who attend the nursery, staff in which work in the setting, parents/carers and other visitors to the setting.


As part of our planning for the children’s development we include learning about different cultures and religions through different fun activities. With children as English as an additional language we encourage close partnership with parents and outside agencies to provide the best communications with child and parent as possible.


All children here at ABC nursery are included in all the day to day activities that take place and every child is valued and supported in the setting despite any disabilities. Children who have restricted mobility can still access the setting, there is a ramp to access the building and the nursery is set on one level so children can move freely to the outside environment where they can where possible take part in physical play.


Our policy here in regard to inappropriate attitudes and practices towards this policy will include address and challenging any preconception relating to abuse of race, culture, religion, linguistic background and SEN.


All children are encouraged to value and respect each other and positive attitudes and self-esteem will be encouraged and developed. The children’s individual needs are met through close observations and monitoring, in which activities are adapted accordingly.


Our reviewing, monitoring and evaluating of this policy will happen every 6 months in our staff meetings.


Translations of this and any other policy will be made available on request.



Behaviour Management Policy


At ABC Nursery and Pre-school we aim to present all children with a code of behaviour. We promote the development of a sense of right and wrong behaviour by teaching your child the appropriate way to act and discouraging unacceptable behaviour.


Our policy is to help your child understand their own boundaries in certain situations and explain why we do not accept certain behaviours and to exercise a firm consistent boundary across the nursery setting.


At no time during disciplining your child would staff use physical punishment, e.g. smacking, shacking or slapping and it is our belief that using the negative word ‘naughty’ are unhelpful and leave no room for movement.


Procedure


If your child presents us at any time with unacceptable behaviour, staff will approach in the following way:


  1. Intervene at the time of conflict in order to establish the cause of upset.

  2. Talk to the children involved to gauge their feelings and reactions to the situation.

  3. Ask each child how they feel and how the other person must be feeling so that both realise that it is not just one person involved.

(In younger children who are not yet able to reason diversionary tactics, distraction would be used at this time).

  1. Where possible staff will anticipate and defuse difficult situations before disagreements arise that children might find hard to handle.


 



If all the above have been tried consistently and there is still need for modification of behaviour, the following methods will apply:


  1. The child will be removed from the situation in the company of an adult.

  2. Child and adult will spend time talking about the conflict.

  3. Whilst reassuring the child that it is the behaviour which is unacceptable and not the child, firm guidance will be given should the unacceptable behaviour arise again.

  4. The staff in the setting will be informed of the situation, so if the behaviour arises again they are all consistent with how to deal with the situation. At all times praise is freely given to the child at the slightest sign of positive change in behaviour.

  5. The Staff member in your child’s home base room will inform the parent/carer of the situation and ask if they are experiencing similar difficulties and a formal letter will be given to the parent describing the circumstances of the situation.

  6. Advice will be given if needed regarding help from outside agencies e.g. Inclusion Officer, Health Visitor, GP.

  7. If after all the above has been carried out for 2 months and staff and children are becoming victims of the reoccurring behaviour, exclusion will occur.




 


It is our policy at ABC Nursery and Pre-school that the only medicines that can be administered to your child are medicines that have been prescribed by your child’s GP and if the bear the chemists endorsed label which informs the staff of the nursery the dosage, frequency and the child’s name and they must be in the original container.


Your child’s medication will be stored in the secure ‘Medicines Cabinet’, which is out of each of the children.


ABC Nursery will only administer calpol as a temperature-reducing drug (If your child’s temperature exceeds 37.8oC or 100F) and only one dose will be given in one day. It is our belief that if your child is required to be given calpol regularly during the day that they are therefore too ill to be attending nursery. This will therefore aid against illness being spread to other children and staff in the nursery.


As long as you have given permission along with the terms and conditions of registering your child to our nursery, calpol will be given (according to the guidelines on the calpol packet), but we would also give you a curtsy call to inform you of your child’s condition. All information regarding your child’s temperature will be recorded on a ‘Temperature Record Form’. It is our policy that if your child has a temperature appropriate steps will be taken to reduce their temperature such as, removing clothing, cooling with a flannel and water given and their temperature will be taken and recorded every 15 minutes.


Should your child require an additional administration of calpol due to a further temperature then the parent/guardian will be called to collect your child immediately.


Should your child need medical treatment for a long-term illness, staff will be given training, where appropriate, to support your child.




 

 

 

Procedure


To administer medicine to your child you will be asked to complete a ‘Medicine Consent Form’ in which you will need to complete:


  1. Your child’s name, Date of Birth, name of GP, name of medication.

  2. You will also need to complete the date of medicine required to be administered, dose and times to be given, you will then be required to sign to give authority for the staff to administer that medicine to your child.

  3. On collection of your child you will be given the medication back and asked to sign the form again confirming that you have been informed that your child has received the medication from a qualified member of staff.

  4. In the case of Calpol being given in an emergency, on collecting your child you will be required to sign a ‘Medicine Form’ and a ‘Temperature Record Sheet’.

  5. In the event of a further increased temperature, medical advice will be sought immediately via NHS Direct 0845 4647.




 

Illness Policy


At ABC Nursery and Pre-school our illness policy runs in accordance with the ‘Health Protection Agency’.


We prevent the spread of infections by ensuring high standards of personal hygiene and practise, in particular hand washing and maintaining a clean environment.


Children that contract the following illness will not be allowed to return to the setting until the exclusion period has cessed.


Illness

Exclusion Period

Diarrhoea & Vomiting

48 hours after last episode

Chicken Pox

5 days from onset of spots or until all spots have scabbed over

Mumps

5 days from onset of swollen glands

Scarlet Fever

5 days after commencing antibiotics

Impetigo

Until lesions are crusted or healed

Whooping Cough

5 days from commencing antibiotics


Any child that has been prescribed antibiotics will not be able to return to the nursery for 48hours. Should you require advice before returning your child to nursery please contact the manager or deputy manager.


The above exclusion periods need to be taken to ensure the safety and wellbeing of all the other children and staff in the setting.


Procedure


Should your child come to nursery and then become unwell with the above illnesses you will be informed immediately and asked to collect your child at the soonest possible time and take them to your GP. We reserve the right to ask you to take your child home should you bring them into the setting before the exclusion period has ceased.


It is the nursery’s responsibility to notify Ofsted and local child protection agencies of any serious illness and act on the advice given.



Accident Policy


Our policy at ABC Nursery and Pre-school in regard to injury’s are that we have at least one member of staff in each home base room who is first aid trained. We have an ‘Appointed First Aider’ who can be called upon if staffs are unsure of any injury’s that may occur. Minor accidents can be dealt with accordance to their merit, but should a child have a head injury you will be informed immediately. Should a child require further medical treatment the emergency services will be called and advice given by them will be followed.


All accidents/injury’s will be recorded to an ‘Accident Form’ which will provide you with information such as time of accident, where accident took place, summary of event, description of treatment given, signature of staff member dealing with injury, witness and you will be required to sign the form on collection of your child.


Serious accidents that fall within the categories outlined by HSE will be reported in accordance with the instructions contained in the RIDDOR procedure. This will be found in the Health & Safety File.


Procedure


The following steps will be taken in the case of an accident/injury:


  1. Should a child have an accident a first aider will assess the situation.

  2. If it is a minor case the first aider will treat the injury.

  3. In the case of a serious injury the ‘Appointed First Aider’ will be summoned on will assess the situation, if needed at this point the emergency services will be called 999, and directions from these will be followed.

  4. The accident will be recorded on an accident form and you will be required to sign the form on collection of your child.

  5. If the injury is to the head you will be telephoned to inform you of this. We will continue to observe your child for possible side effects in accordance to a head injury, if this is visible you will be required to collect your child (In serious cases the emergency services will be called).

It is the nursery’s responsibility to notify Ofsted and local child protection agencies of any serious accident or injury and act on the advice given.


Safeguarding/Child Protection Policy



It is our policy at ABC Nursery and Pre-school that all staff that are working with the children in this setting are aware and able to recognise if the health or development of a child is being impaired.


Should a member of staff be concerned about a child they would immediately inform the child protection co-ordinator, manager or deputy and record the concerns noting dates and times. If the concerns continue over a short period of time the following actions will be taken.

In response to this we will investigate any form of an allegation that involves a child being in serious harm or being abused by informing Ofsted. We would also notify the designated nurse for child protection, Sue McClymont on 01279 694944 and the ‘Safeguarding Children & Families Team on 01279 694940. The parents will also be noticed of the concerns at this point.


Staff in this setting are able to respond appropriately to significant changes in children’s behaviour, deterioration in their general well-being, unexplained bruising, marks or signs of possible abuse, neglect and comments that the children make which give cause for concern.


Procedure


In the case that child abuse is suspected the following procedure will occur:


  1. A written report will be made

  2. The designated person will be informed

  3. Inquires/referrals will be made to 08456031627 and immediate concerns to 0845 6037634





Information and Complaints Policy


At ABC Nursery and Pre-school we believe that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes. We welcome suggestions on how to improve our nursery and will give prompt and serious attention to any concerns about the running of the nursery. We anticipate that most concerns will be resolved quickly by an informal approach to the appropriate member of staff. If this does not achieve the desired result, we have a set of procedures for dealing with concerns. All records of complaints will be kept for at least 3 yrs.


Procedure


We aim to bring all concerns about the running of our nursery to a satisfactory conclusion for all parties involved. To achieve this, we operate the following complaints procedure:


  1. Any parent who is uneasy about an aspect of the nursery provision talks over, first of all any worries and anxieties with, their child’s key person, manager, deputy or proprietor.

  2. If this does not have a satisfactory outcome, or if the problem recurs, the parent moves on by writing a formal complaint in writing to the Manager who will investigate the complaint. The complaint can expect a written reply in acknowledgement of receipt of the complaint, as well as some indication of how and when the complaint will be address within 5 working days.

  3. When a formal complaint has been fully investigated, the Manager will ensure that the person who made the complaint is informed, in writing, of the outcome within 28 days of receiving the complaint.

If the person who made the complaint is not satisfied with the outcome of the complaint, after an internal investigation has taken place, they are entitled to take their complaint to Ofsted. Contact details are:

Office For Standards In Education

3rd Floor

Royal Exchange Buildings

St Ann’s Square

Manchester

M2 0QX

Telephone Number: 08456 404040 Quote registration number



Premises and Security Policy


ABC Nursery and Pre-school provide a safe and secure environment where children can learn and develop, both indoors and out. The nursery is always secure, with padlocks to gates and access doors closed and are unable to be opened from the outside without a key. Risk assessments take place in the morning to ensure the fencing and surrounding areas are secure.


On initially arriving at the nursery you will see we have two separate entrances, one to our baby unit via the left hand side of the nursery and one at the front of the nursery, which gives access to the 2-5’s unit. You will be required on entering the nursery (which is only permitted for staff to allow access to parents) to sign your child into the setting; this complies with fire and safety regulations.


When staff arrives at the setting they are required to sign the time in and out, as are visitors. Visitors are also required to stated the purpose of their visit and show some kind of identification verifying their identity.


For security purposes if someone other than the authorised collectors on the ‘Application to Register’ form should need to collect your child we would require it in writing in advance, in the case of an emergency and someone else is collecting your child you should inform the setting as soon as possible, describing the person to the staff and ensure they bring along some form of identification and giving a password.






 

Outings Policy


At ABC Nursery we occasionally go on outings to local areas of interest. For this to take place we obtain written permission from parent/carer before any child is taken off the nursery premises. Prior to the visit the location will be visited by the manager and deputy to check the suitability and facilities available. Safety and security will be considered and a risk assessment will be performed.


The ratio for visits will be one adult to two children, and all adults will be in possession of a mobile phone with the contact details of the manager in the case of immediate contact. A first aid kit will be taken on the visit along with spare clothes, and toiletries necessary to change the children.


Great care should be taken to prevent children from wandering off. In the event of a child being lost the trip leader must be informed immediately, the police, organisers of the venue and Ofsted must also be informed, and a thorough search of the grounds/area is to be made.

Office For Standards In Education

3rd Floor

Royal Exchange Buildings

St Ann’s Square

Manchester

M2 0QX

Telephone Number: 08456 404040 Quote registration number



Each child will be wearing a badge bearing the nursery name and the trip leader’s mobile number, and contact details of all the children and adults on the visit will be taken on the outing.


The transport used, will have seat belts or child restraints and these must be worn at all times by children and adults using the transport. Insurance certificates will be obtained from the transport company prior to the visit.








Food and Drink Policy


At ABC Nursery and Pre-school our policy is to provide healthy nutritious meals, which give the children all the correct nutrients and proteins they need for healthy growth and development. We have a trained cook who cooks from raw ingredients (where possible) to guarantee that they are free from additives and to ensure they are fresh and we avoid foods that contain high levels of sugar. We ask that if your child is currently on formula milk that you provide this and we are happy to make up bottles in accordance with what you recommend, but otherwise we cater for all children.


We display our menu on the menu board in the 2-5’s unit and copies of our menu’s are available on request. If your child has a special dietary requirement such as dairy intolerance, vegetarian or a dietary requirement relating to a certain culture we will be our best to adapt our menus to suit your child’s needs.


Our meal times are as follows for the 2-5’s unit:


Breakfast 7.30am – 8am

AM Snack 9.30am

Lunch 11.30am

PM Snack 1.30pm

Tea 3.45pm


In our baby unit we follow the children’s routines that you follow at home. If you wish to bring food from home in for your child that is acceptable and we will store it appropriately according to the food item.


Procedure


If we have reason to believe that any child is suffering from a notifiable disease identified as such in the Public Health (Infection Diseases) Regulations 1988, we are permitted to inform Ofsted.


Fresh drinking water is always available in the rooms for all children.





Healthy Eating Policy


At ABC nursery we encourage learning about and promoting healthy eating, using the whole curriculum. We ensure that the food and drink we provide for the children reinforce a healthy lifestyle and that older children understand the importance of this.


We try to provide 4 fruit/vegetable a day for the children attending the nursery and we encourage parents to contribute to the planning of the meals.


At ABC nursery we enhance self-esteem by adopting healthy eating lifestyles e.g. when planning cooking activities for the children they encourage the children to learn about healthy eating.




Smoking Policy


At ABC Nursery and Pre-school our smoking policy runs in accordance with the law that no smoking will be permitted inside the building, and this applies to all areas of the nursery grounds.




















Lost Child Policy


At ABC Nursery and Pre-school every effort is made to ensure the safety of your child whilst using the nursery. It is the responsibility of the senior on earlies to ensure that the building and outside area are risk free when completing the morning risk assessment of the nursery. It is the responsibility of parents/carers that on leaving the nursery that you ensure the front door is closed securely behind you and that you have signed your child into the nursery.


Procedure


In the event of your child going missing the following will procedure will be put into place:


  1. Staff are to notify the Manager or Deputy Manager immediately.

  2. They will establish the last known whereabouts of the child and make all members of staff aware of the situation in order to conduct a thorough search of the building and grounds.

  3. Register and visitors book will be checked to establish who has entered and left the building during the relevant time.

  4. Should the child not be found, the Manager or Deputy Manager are responsible for informing the police, Ofsted and parents of the child without delay.


Office For Standards In Education

3rd Floor

Royal Exchange Buildings

St Ann’s Square

Manchester

M2 0QX

Telephone Number: 08456 404040 Quote registration number










Collection of Children Policy


At ABC Nursery and Pre-school we only allow Parents/carers and the authorised collectors as on the ‘Application to Register Form’ to collect your child from the setting. In the case of an emergency and someone else is collecting your child you should inform the setting as soon as possible, describing the person to the staff and ensure they bring along some form of identification and giving a password.


In the case of separated parents if they are on the ‘Application to Register Form’ they have access to collect their child from the setting. We do not that the right to stop this person collecting your child unless we have notice from the court.


Should someone come to collect your child who is not on the ‘Application to Register Form’ and we have not had notice from you we will not release your child, and we would telephone you to inform you of this matter immediately.


It is your (Parent/Carer) responsibility to inform the setting of access arrangements concerning your child.





















Uncollected Child Policy


It is our policy at ABC Nursery and Pre-school that should a child not be collected from the setting that two members of staff are to stay and you will be telephoned. If you are not able to be contacted the other authorised collectors will be telephoned and asked to collect your child. Should there be no response from you or the other authorised collectors by 7PM, the Duty Officer at Social Services must be informed.


If you are late collecting your child a fee of £10 will be charged to your bill to compensate the staff. Collection times for the following sessions are as follows:

AM Session 12.30pm

PM Session 5.30pm

School Day 3.30pm

Full Day 6pm

Procedure


  1. Child not collected by 6PM, telephone Parent/Carer.

  2. If Parent/Carer is not able to be contacted telephone other authorised collectors on registration form.

  3. AT 7PM if no response from either Parent/Carer or authorised collectors Duty Officer at Social Services must be informed on 08456031627. Instructions from them must be followed.


















Communications with Parents Policy


At ABC Nursery and Pre-school our policy is to ensure positive communications between yourself and the staff. At the end of each day we discuss with you about your child’s day and in the baby unit you will be given ‘A My Day Form’ informing you of activities taken place, what your child has eaten, how long they have slept and nappy changes.


We produce a monthly newsletter for all parents, which are put in with your monthly invoice. This will inform you of forthcoming events and changes that are happening in the setting.


Every six months we hold a parents evening where you are invited to make an appointment with your child’s key person to discuss your child’s development. During this time you will have the opportunity to look at their development records and work they have completed.


Procedure


  1. A month before parents evening a note will go in the newsletter informing you of the forthcoming parents evening.

  2. Two weeks before we hold a parents evening a chart will go on the wall where you are able to book a time to see your child’s key person.


















Sun Protection Policy


Our policy at ABC Nursery in accordance to ‘Sun Protection’ is that it is the parent’s responsibility to provide the relevant strength sun cream for their child and a hat. They are required to sign a form giving permission for us to apply sun cream to their child and the staff will fill in the forms when it is applied. Children will not go outside during the hours of 11am and 3pm during the summer season and regular drinks will be provided.


Procedure


  1. Before going into the garden children must have sun cream applied and a sun hat provided by the parents.

  2. Once applied staff must fill in ‘Sun Cream Form’ stating time of application and who by.


Young People Policy


At ABC Nursery and Pre-school we encourage students from college, completing work experience or training to come and experience what working with children is all about. Anyone under the age of 18yrs must have Health and Safety instructions prior before starting work.


A risk assessment will be carried out considering psychological or physical immaturity, inexperience and lack of awareness of existing potential risks. Controlled measures will take into account whether there are certain work activities which are or may be prohibited.


Instructions in Health and Safety will include subjects such as basic first aid, fire evacuation procedures, lifting and carrying together with food hygiene. They will be required to read the policies and procedures set out in the nursery to ensure they have an awareness of how the nursery is run.


All young persons doing work experience necessary for their training must be under proper supervision by a competent person at all times and will never be left alone with your child.





Intruder Policy


An intruder is a person who has not been invited into the premise, and/or who has no legal right or permission to enter. An intruder may be a person new to the building, which has been either misdirected or is lost and poses no threat to the children or staff. Alternatively an intruder may arouse suspicion as to his/her presence in the building, and may pose a safety hazard.


Procedure



Any member of staff who observes an intruder in the premises or ground must determine if the person poses a safety hazard or just needs advice, guidance or redirection. If safe to do so the intruder should be asked their name and reason for being there and the manager/Deputy will be informed.


Non-suspicious Cases

If it is established that an intruder is quite innocent and their authority to be on the premises has been established, then they may be shown or redirected. Advice must be given as to our visitor’s policies, and if necessary they should be accompanied whilst on the premises. Ensure that security arrangements have not been breached.


Suspicious Cases (Possible Safety Hazard)

Identify yourself to the intruder, politely greet them and question their purpose for being on the premises. Ask a colleague to alert the Manager/Deputy then witness your actions.


Explain that visitors must report to the office, and if safe to do so, escort the person to the main office, avoiding passing through any other occupied room.


Depending on circumstances and demeanour of the intruder, the Manager/Deputy will make every effort to call the police. If the intruder becomes agitated, displays violence or refuses to co-operate with directions, an attempt will be made to calm and comfort him/her whilst also attracting another member of staff to call the police. Do not attempt to restrain him/her.

Have regard to the safety of any children present, and if possible evacuate them from the area. Do not panic, act in a calm manner as so not to cause alarm or distress.


If the intruder attempts to leave, do not prevent him/her from doing so, but carefully note their direction and clothing, and any vehicle they may have. Note the direction they take and alert the police of the circumstances. If the intruder remains until the arrival of the police, inform officers of the circumstances. In the presence of the police, may a firm request for the intruder not to return.


Review security procedure and make a written report in the communication book.


Intruder Who is Armed or Poses a Serious Safety Hazard

Alert staff to call the police (999) as soon as possible. Give the operator the location of the intruder, a physical and clothing description and the weapons involved. Advice the operator of your action to safeguard the children and other members of staff, and remain on the line until told to hang-up. Monitor the location of the intruder.


Evacuate all children from the immediate area, if allowed to do so, and do not approach or engage with him/her. In a hostage situation where children or staffs are prevented from leaving the room or area, the first consideration must be to calm the children without creating panic or fear. Try to engage the children in carpet songs or activities, if allowed to do so.


Attempt to pacify the intruder, and ascertain if possible his/her reasons for being there. Be aware that you will be asked to recall any comments or statements made by him/her.


Remain calm and do not attempt to disarm the intruder.


The Manager/Deputy should be aware of the location, description and type of weapon in possession of the intruder, in order that she can appraise police on their arrival.


All other members of staff and children should remain in their designated room unless otherwise directed by the police.


There will inevitably be an investigation into the accident, and all staff or other witnesses may be called to recollect what happened.










The Early Years Foundation Stage (EYFS)


The EYFS is the learning and development requirements and welfare requirements that early years providers must comply with. It is mandatory for all early years’ settings in Ofsted registered settings to comply with this framework for children aged birth to the end of the academic year in which a child has their fifth birthday.


The aim of the EYFS is to help young children achieve the five ‘Every Child Matters’ outcomes of staying safe, being healthy, enjoying and achieving, making positive contribution, and achieving economic well-being by:


Setting the standards for learning, development and care young children should experience when they are attending a setting outside their family home, ensuring that every child makes progress and that no child gets left behind.


Providing for equality of opportunity and anti-discriminatory practice and ensuring that every child is included and not disadvantaged because of ethnicity, culture or religion, home language, family background, learning difficulties or disabilities, gender or ability.


Creating the framework for partnership working between parents and professionals, and between all the settings that the child attends.


Improving quality and consistency in the early year’s sector through a universal set of standards, which apply to all settings, ending the distinction between care learning in the existing frameworks, and providing the basis for the inspection and regulation regime.


Laying a secure foundation for future learning through learning and development that is planned around the individual needs and interests of the child, and informal by the use of ongoing observational assessment.


The Childcare Act 2006 provides for the EYFS learning and development requirements to comprise three elements:


The early learning goals – the knowledge, skills and understanding which young children should have acquired by the end of the academic year in which they reach the age of five.


Educational programmes – the matters, skills and processes, which are required to be taught to younger children.


The assessment arrangements – the arrangements for assessing young children to ascertain their achievements.


There are six areas covered by the early learning goals and educational programmes:


Personal, Social and Emotional Development

Communication, Language and Literacy

Problem Solving, Reasoning and Numeracy

Knowledge and Understanding of the World

Physical Development

Creative Development


At ABC Nursery and Pre-school we deliver these development areas through planned, purposeful play, with a balance of adult-led and child-initiated activities. Each child has a development folder, which has observations, and samples of work they have completed all linking into the EYFS.


 

Visitors Policy


At ABC Nursery and Pre-school we welcome visitors to come to our nursery in a variety of ways. Some will be prospective parents wishing to view the nursery and others may be outside agencies. Security to the children and staff is our up most concern, therefore it is necessary for them to sign in our ‘Visitors Book’ where they state the purpose of the visit and times in/out.


All visitors will be escorted around the premises and will not at any time be leaf unsupervised with the children in the setting


Procedure


When a visitor comes to the setting the following procedure must take place:


  1. Welcome the visitor and ask the purpose of their visit, if not known, or if they have not book an appointment.

  2. Where appropriate check the visitors’ identification.

  3. Ask the visitor to sign in the ‘Visitors Book’.

  4. Show the visitor around the setting, if appropriate, staying with the visitor at all times.

  5. At end of visit get the visitor to sign out the ‘Visitors Book’ and show them to the exit.


 

Confidentiality Policy


Our confidentiality policy at ABC Nursery and Pre-school is to keep personal information concerning children, their families and other staff colleagues secure and no such details are accessible to other persons other than that of the nursery team.


Children’s development records are only available to their parents/carers and staff members.


All staff members are aware that any information regarding the children is kept confidential, and information regarding the children will not be discussed outside the nursery.


Allegations Made Against a Member of Staff, Student or Volunteer Policy


Our policy at ABC Nursery and Pre-school regarding allegations towards a member of staff, student, or volunteer are as follows. If any member of staff is made aware of an allegation they must inform the Manager/Deputy to undertake the investigation.


Procedure


The following procedure must be adhered to in the above case:


  1. Manager/Deputy to ascertain from the person in question what happened. Were there any witnesses or supporting evidence. Evaluate the circumstances and the truth of the matter. In serious cases the question of suspension or exclusion of the person in question must be considered.

  2. The person handling the investigation Manager or Deputy will make a written report.

  3. Inform the Child Protection Unit and Ofsted, if the matter concerns abuse towards any child.

  4. The matter must be treated in the strictest confidence.




Out of Hours Babysitting Policy


At ABC Nursery and Pre-school it is up to the individual staff if they wish to baby-sit for the children from the setting in their own time. This arrangement is to be made with that member of staff and the parent/carer out side of working hours and must not interfere with the professionalism of the nursery.


In some cases staff members are allowed to take children straight from the nursery to the child’s home for them to baby-sit. In this case you will need to sign a ‘Permission to Take a Child Home Form’ in which you accept that the nursery can not be liable or responsible for any occurrence or eventuality, once your child has left our premises. If a form is not signed prior to this then we cannot let that member of staff take your child off the premises.



 

 


Fire Procedures


At ABC Nursery and Pre-school we have monthly fire drills with different scenarios so the staff know where to evacuate the children if the fire was in different places. All staff is responsible for evacuating the children in their own room in a safe and quick manor. Children will be escorted quickly and calmly to the assembly point at the most convenient fire assembly. Staff will call the register to establish they have evacuated all their children and the Fire Marshall will ensure all children and staff have been evacuated and will proceed to check the building. Once the building has been checked the Fire Marshall will give the staff permission to re-enter the building.


In the Case of Senior Marshall Sounding Alarms for Fire Drill


  1. On hearing alarms evacuate building at nearest fire exit taking the register with you.

  2. Go to the most appropriate fire exit, (Taking into account where the fire might be).

  3. Once evacuated call register

  4. Senior Fire Marshall to check all roll call to establish all have been evacuated.

  5. Once Senior Fire Marshall has turned off alarm and checked the building, and you are given permission to re-enter the building.


In the Case of a Fire


  1. Break glass at nearest audible fire point to sound sirens.

  2. Evacuate building by use of the nearest fire exit.

  3. Gather at appointed Assembly point, with register.

  4. Nominated person to call Fire Brigade.

  5. Head count and registers taken.

  6. Follow directions of the Senior Fire Officer and do not re-enter the building until be declares it safe to do so.

  7. Small fires may be tackled with the use of the relevant hand appliances after evacuation of the area.

 



Recruitment Policy


At ABC Nursery the recruitment of staff will begin with advertising for the post required within appropriate media. When a candidate telephones about the position, we will explain about what the position entails, and take their name, address and telephone number and send them application form (which includes completing health declaration form demonstrating any health information which may affect their ability to work) with a covering letter in which will inform the applicant about when we need to receive the application form back in order to continue with the interview process.

When we receive the completed application form the management team will read through each one and begin short listing for an interview. All job applicants will receive equal treatment regardless of race, colour, nationality, ethnic origin, sex, marital status, disability, religion, political belief, socio-economic background, parental status, trade union membership, sexual orientation and age.

If the applicant is successful then we will telephone them inviting them to attend an interview, if they are not successful then we will inform them in writing.


In the interview process the candidate will arrive at the nursery and will be asked to sign in the visitors book and a member of the management team will show the candidate around the nursery introducing them to staff and explaining the different rooms and the amount of children in each.


The management team will then interview the candidate a minimum of 2 members of staff, and one will ask the questions (which will be directed at determining the extent to which the candidate fulfils the criteria on job description) and the other will record answers to the questions via the candidate.


At the end of the interview the candidate will be ask if they have any questions and will be told when they will hear from us in regard to the job in question.


After the candidate has left the management team will discuss the interview and after all interviews have taken place the management team will decide which candidate will best suit the job. They will receive a telephone call offering the job and if they accept we will send them a letter confirming this. A letter will inform the other candidates who were not successful.


Before the candidate starts the setting we will request 2 references and complete a CRB check and a temporary contract will be drawn up with a 3-month probationary period, if they are successful in completing this then a permanent contract will be issued.





Manual Handling Policy


The Manual Handling Operations Regulations, 1992 came into force on 1st January 1993 and was one of six new health and safety regulations, which came into force at the time. The other regulations deal with workplace health, safety and welfare, work equipment, personal protective equipment at work, management of health and safety at work and display screen equipment.


The regulations replace a number of legislation with a new ergonomic approach to reducing back problems at work.


Definition


‘Manual handling operations’ mean any transporting or support of a load (including the lifting, putting down, pushing, pulling or carrying or moving )by hand or by bodily force.


Loads include everything, which is moveable, object, person or animal.


Employer’s Duties


The employer must avoid manual handling operations where reasonably practicable and must consider whether the load must be moved at all. If it must be moved can it be moved mechanically, for example by using a patient hoist.


The employer must assess adequately any hazardous operations that cannot be avoided. The assessments should take into account the task, the load, the working environment and individual capability.


The employer must reduce the risk of injury as far as reasonably practicable. Steps can include rearranging the task, break down the load, provide assistance or mechanical aids and offer training. The legislation says that the individual’s capability should always be considered.


The regulations state that: ‘particular consideration should be given to employees who are or have been pregnant, or who are known to have a history of back trouble, hernia or other health problems which could affect their manual handling capability. However, beyond such specific pointers to increase risk of injury the scope for preventive action on an individual basis is limited.’


The employer shall review any changes to an assessment if;

  • There is reason to suspect that it is no longer valid, or

  • There has been a significant change in the manual handling operations to which it relates.


Employee’s Rights and Duties


Each employee shall make full and proper use of any system of work provided for his/her use by the employer.


Employees, their safety representatives and safety committees should be involved in consultation about any redesign of the system of work and should be given the chance to contribute to the development of good handling practice.


The Code of Practice gives detailed advice about practical ways of reducing the risk injury by considering in turn the task, the load, the working environment and the individual capability. There is also advice on good handling technique, however, good handling technique is ‘no substitute for other risk reduction steps’, such as improvements to the task, load or working environment, but it is very valuable adjunct to them.


Summary


Avoid

Whenever possible, avoiding a manual handling situation is always preferable.

Assess

If avoidance is not possible, make a suitable and sufficient assessment of the hazard and risks.

Reduce

By defining a safe system of work and implementing that strategy you are reducing the risks of injury to all the persons in the procedure.

Review

Your system must be reviewed ‘regularly’; this also allows us to monitor the strategy’s overall effectiveness.

Reproduced from ‘Manual Handling Operations Regulations, 1992 (Revised 1998)’ HSE




Water Policy


At ABC nursery we encourage children to be involved in water play activities. Each home base room has a water tray which the children can assess at some point during the day.


Our policy is that no more than 4 children are allowed in the water tray at one time and that with our under 3yr olds they are to be supervised at all times by an adult. When water activities are being carried out children must wear waterproof aprons and towels must be provided to clear up water spillages (see dealing with spillages).


Headlice Policy


At time to time children may contract headlice. In the case that a parent as voiced there concern that there child has headlice a notice will be place on the door to inform parents/carers to check their child’s hair.


Parents are encouraged to tie children’s hair which is long up with a hair band in minimizing headlice from being spread. Children are allowed to attend the setting with headlice but if the children show signs of having headlice such as scratching, telling a member of staff that their head itches then we will ring the parent to inform them of this and they may need to further investigate the situation.


Children are allowed to attend the setting when they have headlice treatment on their hair.




 

Health and Safety Policy


See Health and Safety at Work folder.


Dealing with Spillages


When dealing with water spillages, you have to ensure when clearing them up that the surface is left completely dry. No water is to be left on the surface.


When dealing with body fluids before clearing them away you should ensure that you are wearing gloves and the correct coloured apron (White for nappy area and red for blood). You should clean the surface until it is completely dry.


 

 

 

 

 

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